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Safaricom Sh20 Daily Phone Financing Details

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SAFARICOM DEVICE FINANCING DETAILS

CUSTOMER FAQs

  1. What is Safaricom’s Lipa Mdogo Mdogo Service?

Lipa Mdogo Mdogo Service is the first of its kind device-financing proposition that allows customers to acquire a select range of smartphones from Safaricom retail shops and pay in easy daily, weekly or monthly installment while enjoying all the benefits that come with being online. The repayment plan allowed is upto 12 months.

  1. Why Should I subscribe to the service?

Safaricom is FOR YOU. Once you subscribe, you will be connected to a world full of economic opportunities presented by internet access.  Besides, Safaricom will assure you of the availability of genuine cheap devices that come complete with warranties enabling you to enjoy the benefits of a digital lifestyle.

  1. How do I qualify for the Lipa Mdogo Mdogo Service?

The service is open to all Safaricom customers who meet the following criteria;

  1. a) A favorable Credit score done by Safaricom (Based on a device Financing Credit Score).
  2. b) Age on Network: They need to be on the Safaricom network for a minimum of one (1) year.
  3. c) Over 18 years of age and below 75 years of age.
  1. Once qualified, how do I participate in the service?

  1. To participate, dial *544# from your device, accept these Terms and Conditions to opt into the Service.
  2. You will receive an SMS informing you of your eligibility and the value of the device you can purchase under the Service.
  3. Proceed to select your device of choice and make a down payment through M-PESA.
  4. Go to any Safaricom shop near you where the staff at the shop will conduct a know your customer check to verify your identity after which, the sale will be processed, and the device will be issued to you. ( the device is fully set up for the customer before leaving the shop)
  5. Repayment can be done in the following intervals: daily, weekly, partial or full payment. It is good to note that a customer can pay as low as KES20 a day.
  6. Safaricom will communicate through SMS with loan balances in daily reminders as follows: 8:00am, 12:00 noon and 5:00pm.

  1. What happens when I fail to pay my dues as elected?

The service allows customers to make repayments in daily, weekly, or partial intervals. If possible, a customer can make a full payment. However, in case of a default;

  1. On the fourth (4th) day of the repayment remaining outstanding, Safaricom will lock the device, limiting your use.
  2. Should you be in default on the 7th day, you will be barred from all outgoing calls and SMS.
  3. Where you default for thirty (30) days, you will be blacklisted, be disqualified for subsequent device loan facilities and your details will be forwarded to CRB.
  1. Are there any incentives given to customers who pay their loans in time?

Where subscribers have elected to make daily payments and they make their payments consecutively for 7 days, they will receive 100MB free YouTube bundles. The bundles are valid for a duration of 30 days from the time of activation after which they will expire.

  1. Can I transfer the bundles to any other subscriber?

The Free Resources awarded during the service period are not transferable, and their use will be governed by the applicable Terms and Conditions available on the Safaricom website (www.safaricom.co.ke)

  1. Is this service open to both Prepay and Postpay customers? What can disqualify a customer from participating?

While participation is open to all Safaricom subscribers, those who are blacklisted on KCB M-Pesa, Mshwari, Okoa Jahazi and Okoa data or locked due to fraud will NOT be able to participate.

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Business

Equity Upgrades Banking App

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Equity has updated its mobile banking application, Eazzy Banking App, to enhance its capabilities, user experience, and security features to improve customer experience and support lifestyles.

The newly released version comes with enhanced features for both iOS and Android devises, to ensure customers enjoy the digital banking experience.

The App now has an enhanced security feature that allows customers to login using fingerprint biometrics on their mobile devices.

Furthermore, customers will receive a one-time verification code sent to their registered mobile number for every transaction they initiate giving them an added layer of security when using the App.

 The lender has concentrated its efforts on making the Eazzy Banking App more functional based on customers preferences that they have observed overtime.

Customers will be able to access convenient, affordable, and relevant loan products through the app.

In addition to normal installment loans, customers can borrow loans to purchase water tanks, borehole drilling, or smartphone loans to purchase their preferred mobile phone from phone dealers across the country.

The upgraded app will give customers more convenience to send and receive money, apply for loans as well as manage their finances especially at this time when access to traditional banking avenues has been curtailed by the Covid-19 pandemic.

The new feature has also been embedded to allow new customers to open accounts instantly via the app, while only using their national identification number; allowing them to transact, save and borrow through the platform without having to visit a physical branch or doing any paperwork.

Customers with foreign currency accounts will also be able to transact to and from their accounts using the Eazzy Banking platform.

Overall, customer ability to navigate the platform and perform a wider array of transactions ranging from paying utilities, PIN reset, transferring funds across accounts and banks, and making e-commerce transactions among other capabilities, has been simplified.

Billers and merchants have been categorized according to the most popular and the favourites. This simplifies the identification of billers of choice and and facilitates last mile retail digital payments.

The upgraded App also comes with a scan to pay option, using mVisa and QR codes. Customers are able to use this as a payment option at any Equity merchant location countrywide.

Currently, Eazzy Banking App has over 1 million downloads. The app has the capability of performing 300 million transactions every second.

The bank’s fintech and innovation strategy continues to drive digital payments and transfers through Eazzy Banking. As of March 2020, the App’s transaction numbers rose by 25%, to 88.2 million from 70.5 million in the same period last year.

Additionally, the value of transactions on the App was Kshs 43.3 Billion in the first quarter of 2020 compared to Kshs 38 billion in the same period last year, representing a 14% rise.

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Business

LG ThinQ technology Features

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LG’s ThinQ technology focuses on below elements:

Ease-of-Use

LG ThinQ-equipped integrated products can be monitored and operated via the simple use of a smartphone app. Elevating convenience a step further, LG’s advanced OLED and NanoCell AI ThinQ TVs also features natural language processing, enabling voice-activated control via the Magic Remote.

Personalization

LG ThinQ is designed to work in sync with each user in the household, who may use the same devices in different ways. LG InstaView can be programmed to align with the home’s daily rhythm by recognizing peak use periods and adjusting for optimal cooling.

Efficiency

LG InstaView can monitor usage patterns and automatically run in save mode during hours less frequently used for optimal energy consumption.

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Business

LG ThinQ Experience Launched at Sarit Centre

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Nairobi, August 05, 2020 – LG Electronics has launched its LG ThinQ Experience Zone in Kenya, designed to let visitors experience its artificially intelligent products, at the Sarit Centre.

The ThinQ Zone located in the recently re-launched Hotpoint’s largest retail store will be the first of its kind, giving consumers the exclusive opportunity to witness firsthand information on how the company is enabling the smart, premium lifestyle experience.

This will be the first of the experience zones for LG ThinQ to be set up in East Africa.

The LG ThinQ zone is located at the Hotpoint shop on the ground floor of the Sarit Centre and it will feature LG’s latest premium product lineup equipped with ThinQ technology which includes OLED TVs, the recently launched NanoCell TVs, the AI DD Washing Machine, InstaView Refrigerators, DualCool Floor Standing Air Conditioners among other home appliances.

The facilities will be used to further bolster the company’s Artificial Intelligence footprint in the country, with the firm set to work closely with their esteemed trade partners in a way of developing and communicating their state of the art AI-powered technologies.

The underpinning smart home ecosystem is the LG ThinQ technology, which integrates appliances and electronics with AI and deep learning algorithms to deliver a more intuitive experience for users.

With the LG ThinQ Experience Zone, the company aims to raise awareness of how a smart home ecosystem can be built and tailored to the needs of the individual.

LG Electronics plans to expand the LG ThinQ Experience Zone to other towns in the country as well as in the East Africa region.

Speaking at the event, LG’s Marketing Manager, Mr. Haewoong Im said: “LG continues to pursue innovation to improve home living and we are now excited to be bringing that same passion and technology leadership in Kenya as we continue to enhance the shopping experience and comfort of Kenyan consumers.”

“AI is the next frontier in technological evolution and as leaders in home appliances and consumer electronics, we have a responsibility to make AI more approachable in order to improve their quality of life for homeowners,” added Mr. Kim.

LG’s ThinQ technology focuses below elements:

Ease-of-Use

LG ThinQ-equipped integrated products can be monitored and operated via the simple use of a smartphone app. Elevating convenience a step further, LG’s advanced OLED and NanoCell AI ThinQ TVs also features natural language processing, enabling voice-activated control via the Magic Remote.

Personalization

LG ThinQ is designed to work in sync with each user in the household, who may use the same devices in different ways. LG InstaView can be programmed to align with the home’s daily rhythm by recognizing peak use periods and adjusting for optimal cooling.

Efficiency

LG InstaView can monitor usage patterns and automatically run in save mode during hours less frequently used for optimal energy consumption.

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