TMB Resumes Operations, Targets Growth with System Upgrade

Trust Merchant Bank (TMB) has resumed full branch operations across the Democratic Republic of Congo, following the rollout of an upgraded core banking system aimed at strengthening its competitiveness in the financial sector. The enhancements are designed to improve service speed, system reliability, and digital functionality, enabling the bank to better respond to changing customer expectations and increasing demand for efficient banking solutions. Customers are expected to benefit from quicker transactions and more dependable services across both physical branches and digital platforms. In 2025, TMB reported total assets of KSh 298 billion and a profit after tax of KSh 8.53 billion, accounting for 12.5% of KCB Group’s overall earnings. The bank maintained a return on equity of 21% and a non-performing loan ratio of 11.5%, reflecting continued financial strength. With 18 years of experience and a strong branch presence across the DRC, TMB remains a key player in the banking industry. The upgraded system positions the bank to remain competitive, drive innovation, and deliver improved financial services in a rapidly evolving market.